Please note a form of ID is required upon collection and recorded for verification of collection of goods. If you wish to have someone else collect your order on your behalf please email us this request and their full name. Please ensure they bring a form of ID upon collection which will be recorded and used to verify their identity upon collection. 

You should receive an email within 24 hours Monday to Saturday once your order is ready to inform you that your order is ready for collection (excluding pre-sale, special order and/or personalised item(s)).

Please note pre-sale, special order and/or personalised item(s) won't be available for collection within 24 hours but will be available as per the pre-sale dates specified in the listing description. Once this stock is ready an email will be sent to notify the order is ready for collection.